CUSTOMS COMPLIANCE
Efficient customs clearance
Maximise the benefits of AVASK’s in-house customs clearance and shipping services. We coordinate with customs authorities to ensure your imports and exports cross borders with minimal hassle.

- Importing to the UK and EU
- Supporting brick-and-mortar and e-commerce businesses
- Indirect representation available
Our in-house customs experts manage the entire customs clearance process on your behalf, communicating with customs authorities so you can focus on running your business.
Schedule a call to register for customs broker services
Complete the form to start your journey with customs broker services with AVASK.
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Customs Clearance and Shipping Services with Amazon
AVASK and Amazon provide efficient small parcel and pallet solutions for seamless inventory shipping across the UK/EU customs border. Enjoy reliable indirect representation services for hassle-free, cost-effective cross-border logistics.
Our services

Importing and exporting from the UK
- Headquarters in Southampton
- Postponed VAT Accounting (PVA)
- Badges available at all major ports and airports
We act as your authorised representatives, handling all interactions with customs authorities. Whether you’re importing or exporting goods, we navigate the complexities of customs regulations on your behalf.
Importing and exporting to Europe
- Netherlands
- Amsterdam EU Headquarters
- AEO Certified
- Limited Fiscal Representation
- France
- Import VAT deferral
- Germany


Compliance services
- HS codes advice and assistance
- Country of Origin verification
- Audits
- Export and import declarations in the UK and EU
Smooth customs clearance is key for hassle-free trade. AVASK streamline the process, minimising delays and ensuring compliance. Simple, quick, and compliant!

…high-quality professional assistance in customs clearance of cargo!
– Custbrok | E-commerce Seller
Frequently asked questions about customs, imports and exports
Who decides how much import duties and taxes I have to pay?
- UK VAT: Currently 20%.
- Duty rates: Dependent on the type of product being imported.
- EU duty rates: Set by Brussels and paid upon free circulation within the EU.
- Commodity codes: All goods are classified into these codes.
Duty and VAT amounts vary for each commodity, and importers are responsible for categorising the codes.
How do you calculate customs clearance charges?
Several methods will help you calculate your customs clearance charges. You might be looking to calculate the transactional value or price payable to the seller or the customs value of identical goods produced in the same country as your imports.
We have created a customs clearance charges calculation guide but encourage you to contact our team at enquiries@avaskgroup.com.
How can I pay for import duties and taxes?
Your customs clearance agent will advise you how much duty and VAT you must pay. You can pay customs directly or us first, and we will pay customs on your behalf.
Where can I find more information on customs clearance?
Further information on customs clearance, their rules and regulations, service standards and details of your local Customs clearance office can be found on the UK government website: https://www.gov.uk/import-customs-declaration
What happens after customs clearance?
We provide copies of all documentation completed on your behalf and lodged with HMRC. We can also facilitate delivery of your goods after clearance if you require it.
I am importing for the first time. How do I know if the products I will import are allowed into the EU?
Some commodities, such as firearms and explosives, cannot be imported into the EU unless by an authorised person. If you have any doubts about whether your goods are approved in the EU, please get in touch with us before shipment.
Details of restricted goods can be found on the UK Customs website: www.gov.uk/guidance/import-controls. Alternatively, please check with a member of our experienced team who would be happy to assist.
I am moving my personal effects/moving abroad; what do I do?
Specific conditions must be met to attain VAT and duty relief for personal effects upon import. If you have recently returned to the UK, lived overseas for at least one year, and owned the goods for six months, no VAT and duty are required. Goods can still be imported if they do not fall under these criteria, but duty and VAT may be applicable.
Specific documentation with original signatures is also required, so it is essential to check with AVASK beforehand.
If you import a car, the VAT and duty relief will depend on its purpose.
Latest news and blogs about customs
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Keep your goods moving across the EU and UK border
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