EPR Services on Amazon is ending
Remain compliant with AVASK
Changes to the EPR Services on Amazon programme
EPR Services on Amazon is ending on 31 December, 2024.
To maintain EPR compliance in the relevant countries, you should have either your existing provider, or a replacement provider, in place to seamlessly take over and ensure your continued EPR compliance.
What do you need to do next?
Start the process of either setting up with, or switching, EPR providers today to minimise disruption to your business and stay compliant.
AVASK are here to support you through this transition every step of the way – view our bespoke solutions:
How can AVASK help Amazon sellers remain compliant?
Not an AVASK client?
Transfer your services for EPR, VAT and customs to AVASK and let us take care of everything!
Compliance bundles
Bring all your e-commerce compliance requirements under one roof. This bundle includes packaging EPR for Germany only.
What to know if you’re already with AVASK
What’s the transfer process from Amazon EPR Services?
Are you…
- Already an AVASK client? Make sure you’re connected to the AVASK client portal, and we’ll do the rest.
- New to AVASK? Sign up today
Will the service be different?
If you’re transitioning to AVASK via Amazon:
- Our T&Cs will be slightly different to reflect this. They won’t be exactly the same as Amazon’s, but they do mean less involvement with the platform
- Your service level won’t change
- Your billing will be through us, not Amazon
How do we activate the API between Amazon with AVASK?
Check your email inbox (or your spam/junk mail folders) for an email from [email protected].
Unable to find this email?
- Visit the client portal
- Click on ‘Forgot your password’, using your email address as the username
Log in, then connect your Amazon Seller Central account to our API.
Can I get a dedicated point of contact from AVASK to handle all our EPR-related concerns through this transition period and beyond?
With AVASK Premium, you’ll have a dedicated consultant you can speak to. If you’ve opted for AVASK Self-Serve, we’re happy to discuss your needs and options during this transition period. Call us or email epr@avaskgroup.com.
Should we reconnect AVASK to Seller Central if we already have a connection (via signup/API)?
No, there’s no need to reconnect – that will remain the same into 2025.
What do I do if I'm waiting for my EPR registration – and already paid Amazon for it?
Any applications in process under Amazon’s EPR services will be transferred to AVASK, and you won’t have to pay any transfer charges
You won’t be charged again because you’ve already paid for this. Once the EPR service on Amazon stops and you’re onboarded to AVASK, we’ll ensure you remain compliant with the relevant EPR government authorities.
Are Amazon stopping the service or are AVASK and Amazon parting ways?
Amazon continuously evaluate their programs and services to ensure they meet the evolving needs of their sellers. EPR services on Amazon is transferring solely to service providers to reflect this.
When do we get the 2025 EPR compliance fees invoice?
With the ending of Amazon’s EPR programme, billing for EPR services will move across to AVASK. You’ll automatically receive an invoice from AVASK for your 2025 EPR compliance fees before 31 December 2024.
No longer needing EPR services?
Email [email protected] using the subject line ‘Opt out of EPR’ and include your Merchant ID number.
EPR reporting, WEEE, Pay on Behalf and LUCID
Will I need a new WEEE number after 31 December?
Not if you’re already with us through the Amazon service – that will carry over into 2025 and you’ll stay compliant.
How WEEE numbers work, especially in Germany, is that they have an authorised representative tied to them, so you can’t transfer from provider to provider unless you’re de-registering that number. So to avoid de-registering your number, you’d have to maintain your service with us if you’re with us already.
You’re not stuck with your current provider though – you can get another registration but this means any pre-existing numbers have authorised representatives associated with them, much like any other provider.
Is EPR mandatory in Austria?
Amazon’s EPR services did cover Austria, but because the platform technically isn’t in Austria they’re not obligated to track compliance for Austrian numbers – for now.
For other marketplaces, they might be obligated to collect Austrian numbers.
In any case, it’s super important to be compliant with EPR wherever you’re selling. This legislation is really new and has emerged through marketplaces in the last couple of years, so it’s likely to evolve over time. Lots of new countries might join, and we’ll be ready to advise you when anything changes.
How do we calculate the amount/weight of the materials (e.g. plastic) per sold products to report via the Seller Central-AVASK connection?
For Amazon reports, the data comes directly from your Seller Central account – whatever you’re selling in the year, that data is stored in Amazon’s systems. Their calculations are based on the product details you’d have entered right at the beginning when you’re selling them. And you can use their categorisation tools to make sure the data is accurate.
You can contact the support team to change or add any information, so you have peace of mind that you’re compliant in each jurisdiction.
We can access that information through that connection, so you don’t have to provide it manually.
Have any further questions? Check out our full list of EPR videos across a range of languages to learn more about EPR.
Are Amazon keeping the Pay on Behalf service?
Yes, they’re keeping it and have no plans to close it – but it makes sense to have your own registration numbers just in case that changes. You’re more in control of your data and your compliance, without going through the hassle of registration.
For Germany, will the LUCID for packaging change?
No, because this is registered to your business – so there’s no change to that for this transition. Your packaging numbers in certain jurisdictions don’t have authorised representation, so they’re unaffected.
The only thing you might need to consider is if you have an authorised representative and are changing service provider.
Do we need to report (e.g. quarterly) sales on specific products for particular countries, like toys from France, like we did previously?
For Amazon, yes. When you’re connected to the AVASK software, our compliance team can pull your Amazon Seller Central data directly, saving you the hassle of doing this yourself weekly, monthly, quarterly or annually.
For off-Amazon, these mean separate reports – which you’ll still need to do because they affect your entire compliance with the EPR.