VAT Services on Amazon is ending
Remain compliant with AVASK
Changes to the VAT Services on Amazon programme
VAT Services on Amazon officially ended on Thursday 31 October 2024.
To maintain compliance when trading in Europe, you should have either your existing provider or a replacement provider in place to seamlessly take over and ensure your continued VAT compliance in Europe.
What do you need to do next?
Start the process of either setting up with or switching VAT providers today to minimise disruption to your business, maintain smooth cross-border selling, and stay compliant.
Why switch to AVASK?
- Our team of UK and EU tax compliance experts know the ins and outs of VAT regulations, compliance, and customs across different countries.
- You’ll get a dedicated point of contact throughout the process, and access to our Client Portal for all your questions.
- Keep your existing VAT numbers – our easy-to-manage process will transfer them quickly and efficiently.
- With a team that collectively speaks over 25 languages, and offices around the world, there’ll be a team member who speaks your language!
AVASK are here to support you through this transition every step of the way. View our bespoke compliance solutions:
Our bespoke compliance solutions
AVASK help Amazon sellers remain compliant if you’re:
New to AVASK
Transfer your services for VAT, EPR and Customs to AVASK and let us take care of everything!
Needing VAT, customs and shipping services
Bring all your e-commerce compliance requirements under one roof with a UK/EU or EU/UK expansion package through Customs Clearance and Shipping Services on Amazon.
Transferring from Avalara
Avalara is leaving the VAT Services on Amazon programme – transfer your VAT numbers for free.
AVASK Premium v AVASK Self-Serve: which is right for you?
With AVASK Premium, you’ll have a dedicated consultant you can speak to at any time for no extra cost.
If you opt for AVASK Self-Serve, we’re happy to discuss your needs and options during this transition period. Call us or email [email protected].
How to transfer if you’re already with AVASK…
What’s the transfer process from Amazon VAT Services?
Are you…
- Already an AVASK client? Make sure you’re connected to the AVASK client portal, and we’ll do the rest.
- New to AVASK? Sign up today
How do I activate my client portal account with AVASK?
Check your email inbox, and your spam/junk mail folders for an email from: [email protected]
This email contains a one-time password link to connect our VAT calculation engine INFINITI to your Amazon Seller Central account.
Unable to find this email?
- Visit the client portal
- Click on ‘Forgot your password’, using your email address as the username
Once you are logged in, connect your Amazon Seller Central account to our Infiniti portal.
Follow our step-by-step video on how to do this.
Any issues? Email [email protected]
Will I be charged for VAT registration again?
No, because you’ve already paid for this. Once the VAT service on Amazon stops and you’re onboarded to our client portal, AVASK will:
- Work on completing every single VAT registration that you started on Amazon VAT Services
- Check every single detail you send us to make sure all registrations meet each tax office’s requirements
What do I do if I just got a VAT number through VAT Services on Amazon?
- Transfer to us
- Make the API connection to your Amazon marketplace
You’ll be able to connect your Seller Central account to the AVASK client portal, so you’re ready before 31 October.
Will the service be different?
If you’re transitioning to AVASK via Amazon:
- Our T&Cs will be slightly different to reflect this. They won’t be exactly the same as Amazon’s, but they do mean less involvement with the platform.
- Your service level won’t change
- Your billing will be through us, not Amazon
Otherwise, you’ll see that everything is in much the same order as before
Which currency do AVASK charge their fees in?
We charge in Euros, not pounds sterling.
Can US-based sellers pay for AVASK services by credit card?
Yes, AVASK accepts credit card payments. Speak to your account manager to set this up if it hasn’t already been arranged, or if you’re experiencing any issues.
No longer needing VAT services?
Email [email protected] using the subject line ‘Opt out of VAT’ and include your Merchant ID number.
…And more about the programme ending on Amazon
Are Amazon stopping the service, or are AVASK and Amazon parting ways?
Amazon have made the decision to cease the Amazon VAT programme – but if you’re already with AVASK, we’re still your tax agents and will continue to act on your behalf.
How will this change affect my business if I sell in multiple EU countries?
It won’t. The only difference here is that Amazon is closing their tax calculation software – as an AVASK client you can use our platform and our advisory and consultation services.
Why does AVASK sometimes ask us to pay extra small amounts to certain VAT authorities in certain countries after you’ve received the Amazon VAT file?
Your VAT will still be collected and remitted in the EU by Amazon – but only for B2C transactions, not B2B. For cross-border B2B sales (such as Germany to France), there’s no VAT on that anyway.
When we ask you to pay small amounts, that all comes from domestic B2B sales – for example, German to German B2B, France to France B2B, UK to UK B2B sales. These are the only transactions where you’ll have VAT due and Amazon will not be collecting or remitting on your behalf.
Will Amazon still collect VAT on sales from the UK made in the EU through FBA?
Yes, your VAT will still be collected and remitted in the EU by Amazon. But only for B2C transactions, not B2B. That’s because of a piece of EU legislation which says that any online marketplace like Amazon, Etsy, eBay etc. all need to collect and remit VAT due in the EU on B2C sales.
Does this affect Amazon's customs and EPR programmes?
No – it’s only the tax calculation service that’s ending.
Invoices such as Merchant VAT, FBA tax, Product Ads VAT: can we download these from the AVASK client portal?
No – you can still download these from Amazon because they’re Amazon-related invoices. It’s only the tax calculation service that’s ending, so you can download all your invoices from the usual place.
How will VAT be declared for off-Amazon sales?
When you’re connected to our client portal you can upload all your transactions for sales on platforms like Shopify or eBay, and it’ll be calculated as normal.
If you’re also using Amazon VAT Services, you’ll be familiar with the additional VAT report where you complete it every month to upload your data. Doing it via our client portal works in a similar way.
We’ve simplified that report so it’s straightforward to download our template, include your sales data for off-Amazon transactions and purchase invoices, and just reupload it onto the client portal.
I have an EU OSS number where I declare all of my crossborder sales. In my normal VAT returns I just declared the domestic sales. Will I get the same report from Amazon or AVASK?
You can continue getting this from Amazon.
Amazon pulls this data from the Amazon VAT transaction report, which you download directly from them. You send this to whoever you’re retaining for OSS services.
If you’re with AVASK, we use the same report to calculate your VAT due in every country.
