Client journey
Your journey starts now
We place you, the client at the centre of everything we do. With an account manager to guide you through every step of the journey, we ensure you get the support you and your business deserve.
Your client experience is our top priority, and satisfaction from our services comes above all else. As you embark on your journey with us, we’re here to guide you through every step, ensuring a seamless experience tailored to your needs. Here, we outline the key stages of your client journey with us, from discovery all the way through to ongoing support.
6 steps to get you selling
Your journey with AVASK
Discovery:
This is where it all begins. During the discovery phase, you’ll be briefed on our services, solutions, and how they align with your goals. Whether you’re seeking innovative solutions or expert consultancy, this phase lays the foundation for a successful partnership.
Onboarding:
Once you’ve decided to join us, our onboarding process kicks in. You’ll work closely with your account manager to outline your requirements and how we can best assist you. Your account manager will discuss all possible solutions with you and help consult on any compliance related issues you may have.
There’s no limit or charge when consulting your account manager; they’re there to help you with whatever issues you are facing.
Registration:
Now you’ve decided what services you require, you will be passed to our registration team. They will:
- be responsible for getting your VAT, EPR or EORI numbers set up
- work with you to get all of your documents submitted to the relevant government authorities ensuring you can start selling ASAP
- keep you up to date with any updates or requirements for your case as it goes through the process of registration
Activation:
Once we have received confirmation from the relevant government authority that your registration is complete, we will be in touch about activation on our client portal and your next steps.
This phase marks the beginning of your active engagement with our platform. You’ll be able to stay up to date with your ongoing compliance and filing, and use our tools and resources to drive your success.
Ongoing compliance:
Ongoing compliance is key to ensure smooth running of your business.
Throughout your journey with us, we provide ongoing support to ensure you remain compliant with relevant regulations, offering updates, guidance, and resources to navigate any changes seamlessly, all as part of our unlimited consultancy package.
Customer care & consultancy:
Our commitment to your success extends beyond providing services; we offer dedicated customer care and consultancy to address any queries, concerns, or challenges you may encounter.
Our team of experts is here to provide personalised assistance, strategic insights, and proactive support to help you achieve your objectives.
Discovery:
This is where it all begins. During the discovery phase, you’ll be briefed on our services, solutions, and how they align with your goals. Whether you’re seeking innovative solutions or expert consultancy, this phase lays the foundation for a successful partnership.
Onboarding:
Once you’ve decided to join us, our onboarding process kicks in. You’ll work closely with your account manager to outline your requirements and how we can best assist you. Your account manager will discuss all possible solutions with you and help consult on any compliance related issues you may have.
There’s no limit or charge when consulting your account manager; they’re there to help you with whatever issues you are facing.
Registration:
Now you’ve decided what services you require, you will be passed to our registration team. They will:
- be responsible for getting your VAT, EPR or EORI numbers set up
- work with you to get all of your documents submitted to the relevant government authorities ensuring you can start selling ASAP
- keep you up to date with any updates or requirements for your case as it goes through the process of registration
Activation:
Once we have received confirmation from the relevant government authority that your registration is complete, we will be in touch about activation on our client portal and your next steps.
This phase marks the beginning of your active engagement with our platform. You’ll be able to stay up to date with your ongoing compliance and filing, and use our tools and resources to drive your success.
Ongoing compliance:
Ongoing compliance is key to ensure smooth running of your business.
Throughout your journey with us, we provide ongoing support to ensure you remain compliant with relevant regulations, offering updates, guidance, and resources to navigate any changes seamlessly, all as part of our unlimited consultancy package.
Customer care & consultancy:
Our commitment to your success extends beyond providing services; we offer dedicated customer care and consultancy to address any queries, concerns, or challenges you may encounter.
Our team of experts is here to provide personalised assistance, strategic insights, and proactive support to help you achieve your objectives.
Start your journey today
Fill in the form to schedule a call with us, and start your journey to smooth compliance with AVASK.
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